Shipping policy

SHIPPING POLICY

Order Processing

Orders are generally processed and dispatched within 1-3 business days after your order is placed. Orders are not processed or dispatched on weekends or public holidays.

Australian Shipping

We ship Australia-wide. Shipping options and costs are calculated and displayed at checkout based on your order and delivery location.

Once your order has been dispatched, you will receive shipping confirmation and tracking information where available. Delivery times are estimates and may vary depending on the carrier and destination.

International Shipping 

We offer international shipping to selected destinations. Available shipping options, costs and estimated delivery times will be displayed at checkout. 

International orders may be subject to customs duties, import taxes or other fees imposed by the destination country. The charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated at checkout.

 

International delivery times may vary due to customs processing, local postal services and other circumstances outside of our control.

Incorrect Shipping Addresses 

Please ensure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible at hello@shedthredz.com.au We cannot guarantee that an address can be changed once an order has been dispatched.

Delivery Issues

If your order is significantly delayed, lost or arrives damaged, please contact us at hello@shedthredz.com.au and we will assist you in investigating the issue with the shipping carrier.

Contact

For any questions about shipping, please contact us at hello@shedthredz.com.au